Privacy Policy

Effective Date: November 1, 2023

RODEO Agency, LLC ("RODEO," "we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use our website, services, or any related products (the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our Services:

1.1 Personal Information

When you create a business account with us, we collect personal information necessary for providing our Services. This may include:

  • Name

  • Email address

  • Business contact information (e.g., company name, address, phone number)

  • Billing information (e.g., payment details)

  • Communication preferences

  • Any other information you provide through our platform

1.2 Non-Personal Information

We also collect non-personal information to improve the performance and functionality of our Services. This may include:

  • Browser type and version

  • IP address

  • Device type

  • Referring websites or search terms

  • Pages viewed on our platform

  • Usage statistics and analytics data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance user experience, monitor usage patterns, and improve the performance of our website and Services. These technologies allow us to collect data on how you use our site, which helps us improve content and services provided. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the Services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and manage our Services: We use your personal information to deliver the Services you have requested, manage your account, and communicate with you.

  • To process payments and transactions: We may use your billing information to process payments for our Services.

  • To improve our Services: We use non-personal information and usage data to analyze how our Services are being used and to make improvements.

  • To communicate with you: We may send you communications related to your account, our Services, updates, promotional offers, and other relevant information. You can opt-out of promotional emails at any time by following the unsubscribe instructions included in those communications.

  • To ensure legal compliance: We may use your information to comply with legal obligations, enforce our Terms of Service, and protect against fraud or other unlawful activities.

3. How We Share Your Information

We are committed to maintaining the confidentiality of your information and will not sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share your information under the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business and delivering the Services (e.g., payment processors, data hosting, email communication platforms). These third parties are contractually obligated to keep your information secure and use it only for the purpose of providing the agreed-upon services.

3.2 Legal Compliance

We may disclose your personal information if required by law or in response to a valid legal process, such as a subpoena or court order, or when we believe disclosure is necessary to protect our rights, the rights of others, or to investigate fraud, or other illegal activities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal data.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you choose to close your account or cease using our Services, we will retain your personal information for a period of time consistent with our legal obligations, dispute resolution requirements, or business needs.

5. Security of Your Information

We take the security of your personal information seriously. We implement a variety of security measures to protect your data, including encryption, secure servers, and restricted access to data. However, no method of transmitting data over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Privacy Rights

6.1 Accessing and Updating Your Information

You may access, update, or delete the personal information we have on file by logging into your account or contacting us directly at howdy@wearerodeo.co. If you request deletion of your data, we will make reasonable efforts to comply, subject to legal obligations and retention requirements.

6.2 Opting Out of Communications

You have the right to opt-out of receiving marketing communications from us. You can unsubscribe from our email marketing list by following the "unsubscribe" instructions included in our emails. Please note that you may still receive important transactional communications related to your account and the Services.

6.3 Data Subject Rights

Depending on your location, you may have additional rights under applicable data protection laws, including the right to request access to, correction, or deletion of your personal information. To exercise these rights, please contact us at howdy@wearerodeo.co.

7. International Transfers

If you are accessing our Services from outside the United States, please be aware that your personal information may be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Services, you consent to this transfer of your personal information.

8. Children’s Privacy

Our Services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

9. Third-Party Websites

Our website and Services may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting to this page, and the updated effective date will be noted at the top of the policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: howdy@wearerodeo.co